Letter Box

Personalised donor communications made easy.

Letter Box extends Raiser's Edge NXT with powerful, flexible document generation. Create everything from simple acknowledgements to beautifully branded donor communications, giving summaries and pledge schedules.

Why Letter Box
Complete control over your communications. The power of Word mail merge. The simplicity of Raiser's Edge NXT.

Why customers choose Letter Box

  • Beautiful, on-brand donor communications.
  • Complete control over your templates and branding.
  • The power of Word mail merge. The simplicity of Raiser's Edge NXT.
  • Create communications that simply aren't possible with standard acknowledgements.

Ideal customer

  • Organisations creating donor acknowledgements in Raiser's Edge NXT
  • Teams wanting more control over the look and feel of their communications
  • Organisations maintaining complex Word mail merges
  • Anyone producing personalised donor communications
The conversation

Listen for...

  • “Our acknowledgements look pretty basic.”
  • “We wish we could customise our letters.”
  • “We use Word mail merge.”
  • “Maintaining our templates is painful.”
  • “We need giving summaries or pledge schedules.”
  • “Only one person knows how our mail merge works.”

Ask...

  • Are you happy with how your acknowledgements look?
  • How easy is it to update your templates?
  • Do you produce giving summaries or pledge schedules?
  • Are there communications you'd like to create but can't today?
  • How much time is spent maintaining your mail merge templates?
Common use cases

Personalised donor communications made easy.

Gift acknowledgements
Tax receipts
Giving summaries
Pledge schedules
Major donor correspondence
Membership renewals
Event communications
Competitive positioning

Purpose-built for Raiser's Edge NXT.

Compared with Raiser's Edge NXT acknowledgements

Letter Box provides complete control over document design while adding powerful capabilities such as conditional content, giving summaries, pledge schedules and advanced template logic.

Compared with Microsoft Word Mail Merge

Letter Box delivers the flexibility of Word mail merge in a solution that's purpose-built for Raiser's Edge NXT—making it faster to create, easier to maintain and accessible to every fundraising team.

Next step

Book a Letter Box demonstration.

Ask the customer to show you one acknowledgement or donor communication they'd like to improve.

Customer-facing resources

Ready to pass it on?

Copy the customer-facing product page straight into an email, or jump to current pricing.

Need help with an opportunity?

Contact the Red Arc team.

Questions, customer conversations or help choosing the right next step—we’re happy to help.

sales@redarc.systems